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Five Whys?

From the IDEO Method Cards: Five Whys?

HOW: Ask “Why?” questions in response to five consecutive answers.
WHY: This exercise forces people to examine and express the underlying reasons for their behavior and attitudes.

My two and a half year old is a master of this method. It is a fun and refreshing exercise that keeps me on my toes. I find myself asking five whys quite a bit lately and finding it difficult to get to root causes. Maybe I need to go back and listen to this episode of This American Life again.

Method Cards

In a stack of magazines and old notebooks I found a catalog from William Stout Architectural Books from many years ago. I’d ordered the IDEO Method Cards and stuck the catalog away for future reference. The cards are a timely reminder to “make the human element as important as the technical and business elements” and the catalog reminds me that I have another stop to make on my next trip to San Francisco.

What I'm Doing...

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  • "So, rather than calling it “editing,” which is what it needs, people have invented the fancy word “curation." http://bit.ly/dkcdhE 2010-01-29
  • Finding it might have been the most exciting thing to happen to me at an airport since spotting Henry Waxman at LAX. http://bit.ly/8FGUUj 2010-01-19
  • The cashier did not know what to make of the Sunday-edition-sized newspaper and my big grin when I walked up to the register. 2010-01-19
  • Much to my surprise, I found a copy of McSweeney's SF Panorama in a bookshop at the Denver airport yesterday http://bit.ly/8sk7XW 2010-01-19
  • If Seth @trexa let's me have my way, I'll be doing light-duty preschooler transport in the hood for our crew of local kids in a Trexa! 2010-01-19
  • Design your Own Electric Vehicle: @inhabitat article about @trexa. I've seen it in person. Great idea, well executed. http://bit.ly/878box 2010-01-19
  • To Will a Mockingbird: on being a Sparrow, of course. http://bit.ly/74apyu 2009-12-31
  • "... everyone has forgiven hippies. Their dreamy idleness seems innocent compared to today’s school shootings and nonstop Twitter-babble." 2009-12-31
  • More updates...

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